Upon purchasing your membership, you will receive an email to create your username and password, which will grant you access to the member portal. There, you can make your reservations and check the available days.

Yes! We provide you with 2 perfect examples of how you can book your 30 nights:

1) You book 10 nights in Cancun starting on October 1st, then another 10 nights in Isla Mujeres, and finally, you return for 10 more nights in Tulum.
2) You book 20 nights in Los Cabos, then 5 nights in Cancun, and 5 nights in Tulum.

Date changes are not allowed. It's crucial to plan your travel month in advance so you can enjoy it without any changes comfortably.

No, the membership does not offer refunds for unused days. We recommend traveling on dates where you can use all the days without breaks to make the most of your stay.

No, the membership does not offer refunds for unused days. We recommend traveling on dates where you can use all the days without breaks to make the most of your stay.

Upon your arrival, you will receive your welcome kit with a complimentary souvenir. During your stay, you can request your benefits at the reception. (Tip: It's advisable to inquire in advance as several things are subject to availability).